Orange Tours & Travels Provides Safe, Reliable, Clean and On Time Travel Service.
Some of the advantages of dealing with us are:
No. Orange Tours & Travels does not require its customers to go through a tedious registration process.
Not at all!
No. the SMS that is sent to your mobile can be produced at the time of boarding and you will be allowed to travel
A copy of the ticket would have been sent to you by e-mail when you booked it. Please take a printout of that mail and produce it at the time of boarding. If you have not received the ticket e-mail, please call any of our call center and our executive will re-send you a copy by mail.
You have to select Request button and need to enter your details like Name, Phone Number and e-mail Id, Our call center will get back to youif any seats fall vacant due to cancellation.
It is possible, you can call on Help Line : #040-33559999
Personal luggage like briefcases and suitcases are allowed.
Yes, such facility is provided but it is limited to Mobiles only.
Not at all! A passenger can use any card to pay for the ticket, not necessarily their own. However, please note that the passenger in whose name the ticket is booked should carry a proof of his identity (along with the ticket) at the time of boarding the bus.
Sure you can. You can call us and book your bus ticket over the phone or approaching our offices
The different payment options are
Yes. You can transfer money from any of your below bank accounts to Orange Tours & Travels to buy tickets:
ABN Amro Bank, Citibank, IDBI Bank, Punjab National Bank Axis Bank (UTI Bank), Corporation Bank, IndusInd Bank State Bank of India (SBI), Bank of India, Federal Bank, Jammu & Kashmir Bank, Union bank of India, Bank of Rajasthan, HDFC Bank, Kotak Bank, Yes Bank, Centurion Bank of Punjab, ICICI Bank, Oriental Bank of Commerce
Transactions on Orange Tours & Travels will appear as, Orangetravels.in or CCavenue & EBS in your statement depending on the payment option that you had chosen.
Transactions on Orange Tours & Travels are very safe. We employ the best-in-class security and the transactions done are secure. Apart from being certified by Verisign, Orange Tours & Travels uses Secured Socket Layers (SSL) data encryption. Using SSL ensures that the information exchanged with us is never transmitted unencrypted, thus protecting the information from being viewed by unauthorized individuals.
As a matter fact, the amount so shown as deducted is not transferred to our travels A/C .It is a small technical failure that occurs when to persons try simultaneously for the same seat – the said amount will be transferred to your account by the concerned with in 7 banking days as per banking rules
Yes, The Tickets booked online can be cancelled only online
Less than 6 hours from the station departure time: 100 %
Between 6 Hrs to 24 Hrs from the station departure time: 30 %
Between 1 to 30 days before station departure time: 15 %
You need to click on Modify Ticket Link provided on home page , ok the terms and conditions and click on the link continue then you need to enter your ticket number and e-mail id or phone number that was provided at the time of booking and click on cancel ticket.
Orange Tours & Travels provides a 100% refund if the bus is missed due to Orange Tours & Travels However, if the bus is missed due to any other reason not directly related to Orange Tours & Travels no refund is provided.
You can track the exact location of your bus throughout the journey using the link sent to your registered mobile through the sms 1hour before of your bus station departure time. if you didn't received SMS you can give a miss call (08067006075) from your registered mobile number which used at the time of booking the ticket.
Even your kith and kin can also track the exact location of your bus by using Track Your Bus link @ www.orangetravels.in and you can share the link sent to you through the sms 1hour before of your bus station departure time.
Yes you will gets realtime periodic SMSes about the location, delay info of the bus, if you didn't received SMS you can give a miss call (08067006075) from your registered mobile number which used at the time of booking the ticket.